We supply and install Yeastar IP PBX phone systems across Dubai and the UAE — P-Series Unified Communications appliances, S-Series SMB PBX, SIP trunking from UAE operators, and IP desk phones for businesses replacing analogue phone systems or setting up telephony in a new office.
Yeastar is one of the world's most widely deployed IP PBX brands, trusted by over 450,000 businesses in 100+ countries. In Dubai, Yeastar's P-Series and S-Series PBX systems are a popular choice for SMBs and growing companies that need a reliable, feature-rich business phone system at a fraction of the cost of Avaya or Cisco deployments — with no ongoing per-seat licensing fees eating into their budget every year.
A Yeastar system connects to your internet via SIP trunks from UAE carriers (du, Etisalat, or SIP providers operating in the UAE), delivers extensions to desk phones or softphone apps, and provides call features — IVR menus, hunt groups, voicemail to email, call recording, and call reporting — that give even a 5-person office the phone presence of a much larger company.
Yeastar's flagship Unified Communications platform — hardware appliance running the P-Series UC software. Supports up to 500 users on P560/P570 models. Built-in UC features: presence, instant messaging, video calling, CRM integration, and Linkus mobile/desktop softphone app. The recommended choice for 20+ user Dubai offices needing full UC functionality.
Compact hardware PBX for small businesses. S20 for up to 20 users, S50 for up to 50 users, S100 and S300 for larger deployments. Pure IP (SIP trunk) or hybrid (FXO analogue line + SIP) configurations. Cost-effective entry point for offices moving from analogue PABX to IP telephony.
Yeastar's hosted PBX platform — all PBX functionality delivered from Yeastar's cloud, no on-premise hardware required beyond IP phones at each desk. Suitable for businesses that prefer an OpEx subscription model, have multiple locations, or do not want PBX hardware on site. Monthly per-user pricing with no upfront investment.
Yeastar Linkus UC client available for iOS, Android, Windows, and macOS. Full extension functionality — calls, voicemail, presence, messaging — from any device anywhere with internet. Essential for Dubai businesses with staff working remotely, visiting clients, or across multiple locations who need to be reachable on their office number.
We configure SIP trunk connections from UAE-licensed VoIP providers to your Yeastar PBX. Outbound caller ID set to your Dubai landline number. DID (Direct Inward Dialing) numbers for each extension or department. Failover trunk configuration so calls continue if the primary SIP trunk experiences an issue.
We supply and configure compatible IP desk phones from Yealink, Grandstream, and Fanvil with Yeastar PBX — auto-provisioned from the PBX, no per-phone manual configuration required. Reception consoles, door phone integration, and conference phones for meeting rooms.
Before sizing the Yeastar system, we establish: total number of extensions required now and in the next 12 months, number of simultaneous external calls expected, whether analogue PSTN lines need to be retained alongside SIP trunks (common during transition periods), call flow design (IVR menu structure, hunt groups, which extensions ring for which DID numbers), and integration requirements (CRM, Microsoft Teams, WhatsApp Business).
We produce a call flow diagram showing exactly what happens when someone calls your Dubai number — which IVR plays, what options are available, which extension or group rings in each scenario, what happens after business hours, and how voicemail is delivered. This is reviewed and approved before installation begins, ensuring the configured system matches your actual business process rather than a default template.
Yeastar appliance rack-mounted or placed in a secure communications cabinet. Static LAN IP assigned within your network. SIP trunk credentials entered and tested — inbound and outbound calls verified on each trunk. Failover trunk configured and tested by simulating primary trunk failure.
All extensions created with correct extension numbers, voicemail PINs, and user names. IP phones provisioned automatically from the Yeastar provisioning server — phone powers on, contacts the PBX, downloads its configuration, and is ready without touching each phone individually. Dial plan configured for UAE number formatting (local, mobile, and international dialling patterns). Ring groups, queues, and IVR configured per the approved call flow design.
Yeastar call recording configured on extensions or DIDs as required. Storage allocated for recording retention (on internal drive or NAS). Call reports — inbound/outbound volume, missed calls, average answer time — scheduled for email delivery to management. CDR (Call Detail Records) accessible through the Yeastar web interface for cost and usage analysis.
Many Dubai offices are still running analogue or ISDN PABX systems from the 2000s — equipment that is end-of-life, unsupported, and increasingly difficult to get repaired. When these systems fail, replacement parts are scarce and the system may need to be completely replaced at the worst possible time.
A Yeastar migration can retain your existing telephone numbers, replicate your existing extensions and call routing, and add UC features your old system never had — usually for a comparable total cost to emergency repair of the old system, with a 5+ year supported lifecycle ahead of it.
IVR directing callers to departments. Hunt groups ensuring calls are answered even if the primary contact is busy. Voicemail to email for missed calls. Linkus app for staff who work flexibly between office and client sites.
Patient-facing IVR for appointment booking vs. emergency lines. Recorded calls for patient communication compliance. Queue management for peak appointment booking periods. After-hours messaging routing to emergency contact.
Multi-location setup with each branch on its own extension range, all reachable from the same PBX. Free internal calls between locations. Centrally managed from one dashboard by the IT team.
ACD (Automatic Call Distribution) queues with real-time agent status. Call recording for QA. Wallboard integration for live queue statistics. CRM screen-pop integration showing caller details on agent screen.
Linkus mobile app lets agents take office calls on their mobile when viewing properties. WhatsApp Business integration through Yeastar P-Series to unify WhatsApp and voice interactions in one platform.
Guest room extensions with wakeup call service. Reception console for operator-assisted transfers. Door phone integration for lobby entry control. Integration with property management system (PMS) for room billing of calls.
Tell us your extension count, current phone setup, and required call features. We'll design a Yeastar solution and provide a full supply and installation quote within 24 hours.
Request a Free Phone System Quote