Eaton is the world's second-largest UPS manufacturer and the primary competitor to APC by Schneider Electric at every market tier — from small office tower UPS to large data centre three-phase uninterruptible power systems. In Dubai and UAE, where summer ambient temperatures of 45°C+ accelerate battery degradation inside server rooms and UPS enclosures, Eaton's patented ABM (Advanced Battery Management) technology extends battery service life by up to 50% compared to conventional constant-voltage charging — reducing the frequency of costly battery replacement in the UAE climate. We supply, install, and configure the complete Eaton UPS product range including Intelligent Power Manager monitoring software across Dubai and UAE.
Conventional UPS battery management uses a two-stage charging process: an initial bulk charge phase that restores 80% of battery capacity quickly, followed by a float charge phase that maintains the battery at full charge with a constant voltage applied indefinitely. This constant float charge generates ongoing chemical stress on the battery plates — accelerating the sulphation and electrolyte degradation that eventually reduces battery capacity below the 80% threshold at which batteries should be replaced. In temperate European and North American climates where ambient temperatures in server rooms are typically 20–25°C, this degradation process takes the standard 3–4 years. In Dubai, where ambient temperatures in the 30–40°C range are common in poorly air-conditioned plant and server rooms, the battery chemical degradation process is significantly accelerated.
Eaton's patented ABM (Advanced Battery Management) technology uses a three-stage charging algorithm: a rest phase after the bulk charge where the float charge is interrupted — allowing the battery chemistry to stabilise without continuous voltage stress — followed by a short conditioning charge for equalization. This three-stage process, combined with ABM's continuous battery health monitoring via voltage, temperature, and impedance measurement, extends VRLA battery service life by up to 50% in standard conditions and proportionally in high-temperature environments. In the Dubai climate, ABM can mean the difference between battery replacement every 3 years versus every 4.5 years — a meaningful operational cost reduction for organisations with multiple UPS systems across a server room or data centre.
Eaton 5PX Gen 2 is a 1U or 2U rackmount online double-conversion UPS in 1.5 kVA, 2 kVA, and 3 kVA models — the direct competitor to the APC Smart-UPS. The 5PX Gen 2 provides full online double-conversion operation: mains power is continuously converted to DC and back to regulated AC, eliminating all mains power quality issues (brownouts, surges, harmonic distortion) from the protected load. Unlike line-interactive UPS designs, online double-conversion means the battery is never suddenly switched in — the load is continuously powered from the inverter with zero transfer time. The 5PX Gen 2 includes Eaton's ABM battery management, a USB and RS-232 communication port, and the Intelligent Power Manager (IPM) software compatibility for remote monitoring.
Eaton 9SX is the more compact rackmount and tower UPS in 700 VA, 1000 VA, 1500 VA, 2000 VA, and 3000 VA models — offering online double-conversion UPS protection at a smaller physical footprint than the 5PX Gen 2. The 9SX is particularly suitable for telecommunications equipment cabinets, CCTV DVR/NVR and PoE switch racks, and VoIP PBX server racks where 1U rack space is at a premium. ABM battery management standard. USB/RS-232/SNMP communication options. Eaton 9SX EBM (External Battery Module) for extended runtime — the EBM connects to the base 9SX unit to add battery capacity and extend runtime from the standard 5–8 minutes at full load to 30–60 minutes depending on load level.
Eaton 9PX provides 5 kVA, 6 kVA, 8 kVA, and 11 kVA online double-conversion UPS protection in 2U rackmount form for larger server room environments: multiple rackmount servers, storage arrays, and core network switching equipment requiring sustained UPS capacity above what a 3 kVA 5PX Gen 2 can supply. The 9PX features energy saver mode (94% efficiency compared to 91% for standard online double-conversion) for organisations prioritising PUE (Power Usage Effectiveness) reduction in data centre running costs. ABM battery management, Network Card Bay for the Gigabit Network-M2 SNMP monitoring card, and support for up to three 9PX EBM (External Battery Module) units for extended runtime.
Eaton 3S is an entry-level line-interactive tower UPS in 550 VA, 650 VA, 850 VA, and 1000 VA — providing basic UPS protection for individual workstations, SOHO routers, IP phones, and small network switches that do not require rack-mount UPS. The 3S provides brownout protection via automatic voltage regulation (AVR) without switching to battery, preserving battery capacity for genuine power outages. USB communication port for Windows and macOS safe-shutdown software. Suitable for protecting individual workstations in Dubai offices where extended power outages are uncommon but brief brownouts during peak summer demand can cause workstation crashes and data loss.
Eaton Intelligent Power Manager (IPM) is a free-tier UPS monitoring and management software platform for monitoring up to 10 Eaton UPS units from a single web browser dashboard — without any software license cost. IPM monitors UPS status, battery health, load percentage, input voltage, and temperature in real time, with email alerting for UPS events (power failure, battery critical, overload). The paid IPM Advanced tier extends monitoring to unlimited UPS units and adds automated graceful shutdown of connected servers when battery runtime falls below a threshold — covering Windows Server, VMware ESXi, Hyper-V, and Linux. The free 10-unit tier is sufficient for most Dubai SMB server room deployments with 1–4 UPS units.
Eaton Gigabit Network-M2 is the SNMP/HTTP network management card for Eaton 5PX Gen 2, 9SX, and 9PX UPS models — enabling remote monitoring and management of the UPS via SNMP v1/v2c/v3, web browser, and email over the corporate network without a direct USB or serial connection to the UPS. The Network-M2 integrates with NMS platforms including Nagios, PRTG, Zabbix, and SolarWinds, allowing UPS power events to be correlated with IT infrastructure monitoring in the same NMS dashboard. Eaton External Battery Modules (EBM) connect directly to the base UPS chassis to extend battery capacity and runtime — an EBM for the 9SX 3000 VA extends full-load runtime from 5 minutes to approximately 25 minutes depending on actual load percentage.
Correct UPS sizing is the most critical step in any UPS project. Undersized UPS will overload and shut off, undersized batteries will not provide the required runtime before generator start-up or clean shutdown, and oversized UPS purchases waste capital and incur higher ongoing battery replacement cost. We measure or calculate the actual running wattage of the IT equipment to be protected — noting that UPS sizing must be based on watts (real power), not VA (apparent power), and that equipment name plate ratings are maximums, not typical operating values. For standard server rooms, typical server loading is 40–60% of rated maximum; we apply a 25% headroom allowance over the calculated actual load to provide capacity for future equipment additions.
Eaton rack UPS installation begins with verifying the rack has adequate weight capacity for the UPS and EBM (a 3 kVA Eaton 5PX Gen 2 weighs approximately 20 kg; a 9PX 8 kVA weighs 57 kg). We install the UPS in a rack position that maintains required front and rear airflow clearances — Eaton UPS units require a 10 cm minimum clearance at the rear exhaust for adequate cooling. We connect the input power from the rack PDU or building panel, verify that the input circuit breaker rating matches the UPS input requirements, connect the load outputs, and verify that the load output cabling does not exceed the ampere rating of the UPS output circuit. Before final commissioning we verify the full round-trip safety of the installation by simulating a power failure to confirm the UPS switches correctly to battery and the connected equipment remains operational.
Where Network-M2 cards are specified, we configure the network IP assignment (static or DHCP reservation), SNMP community strings, and email alert notification recipient addresses. We then test SNMP reachability from the organisation's NMS or Microsoft SCOM, verify email alert delivery for a test event, and document the UPS SNMP OID addresses for the IT administrator's NMS configuration reference. IPM software is installed on the designated monitoring server, devices are discovered by SNMP, and shutdown scripts are configured and tested on connected servers to verify graceful OS shutdown when battery runtime falls below the configured threshold.
APC by Schneider Electric (Smart-UPS line) is the market leader in Dubai by installed base, and for good reason — Smart-UPS is a highly reliable, widely available product with broad compatibility. However, at equivalent specifications, Eaton UPS is consistently 10–20% less expensive than APC Smart-UPS when purchased from UAE distributors. The Eaton 5PX Gen 2 3 kVA is directly comparable to the APC Smart-UPS 3000 RM 2U — same online double-conversion topology, similar runtime, similar communication options — at a meaningfully lower price. The Eaton ABM battery management advantage (extending battery life up to 50% in appropriate conditions) is particularly relevant in Dubai where battery replacement frequency is higher than European norms. Eaton IPM's free 10-unit monitoring tier versus APC's network management card requirement is an additional total cost of ownership advantage. We supply both brands; our recommendation is Eaton for organisations prioritising total cost of ownership over brand familiarity.
Eaton 5PX Gen 2 3 kVA or Eaton 9SX 3000 VA for 1–3 rack server environments. ABM battery management for extended battery service life in Dubai server rooms. Network-M2 card for SNMP monitoring integration. IPM free tier for 10-unit monitoring dashboard and automated server shutdown.
Eaton 9SX 1000 VA or 1500 VA rackmount for protecting rack-mounted network switches, firewalls, and PoE switches whose sudden power loss would disrupt all office network connectivity. Correctly sized UPS for networking equipment should protect the entire active network infrastructure (core switch, firewall, WAN router) allowing staff to continue working for the duration of the power event.
Eaton 9SX 700 VA or 1000 VA for CCTV DVR/NVR rack protection, ensuring surveillance recording continues through power outages — critical for perimeter security systems where power failure should not create a surveillance blackout. EBM for extended runtime on CCTV systems requiring recording continuity through multi-hour power events.
Eaton 9PX 5 kVA or 8 kVA for medical clinic server room and critical equipment protection. Medical-grade isolation transformers where required for equipment connected to the UPS output in clinical environments. IPM Advanced for automated graceful shutdown of electronic health record servers before battery depletion.
Eaton 9SX 1000 VA for protecting IP-PBX appliances (Yeastar S-Series, 3CX server) and the associated PoE switch powering IP phones — ensuring telephone communication continuity during power outages for front desk, reception, and critical staff positions.
Eaton 9PX 11 kVA with multiple EBMs for extended data centre runtime. Eaton 3-phase UPS (9395P series) for large data centre and industrial facilities requiring 40–250 kVA three-phase power protection. Eaton Intelligent Power Manager Advanced for full multi-UPS SNMP monitoring and automated shutdown of virtualised server infrastructure via VMware/Hyper-V integration.
Tell us the equipment you need to protect, the rack space available, and your required runtime. We'll calculate the correct Eaton UPS model and EBM configuration and provide a full supply, installation, and IPM setup quote.
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